Well I just completed my first pre-order at Kroger
I have 3 items I need a large amount of. If I told you what they were then I would have no chance of getting any!
I say that because in my area we have shelf clearers and I do not want to chance having let these coupons expire.
The items I hope to get are to donate because they are FREE and others my sister use tons of!
So here is how my Pre-Order went. I first called on Sunday and they told me to call back on Monday that they take orders Monday- Friday.
I am so excited because I can’t type fast enough. Well I called back first thing Monday morning and because all the items were in different departments I had to be sent back to customer service to be transferred to the next department.
Each department was very nice to work with. I gave them my name and number to be reached and how many items of that product I needed. They even gave me the information when the truck comes in and when they take flats to the floor and asked if I would liked to be called when they pull my order out.
Of course I said YES I want to be called and they even offered to pull the products to the front for me and set the to the side so I was so excited.
Here is a tid bit I told them on one of the items that many people will be coming for these so I gave them the number I need personally and suggested they order more for others who probably will not pre-order, The guy did laugh but he said he understood and assured me he was ordering several times more than what I need.
So there you have it. It was a pretty pleasant phone call and only took about 10 mins. for 3 departments.
Have you ever pre-ordered before? I have called before for a few particular items but this is the first major one I did.